Frequently Asked Questions
Everything you need to know about your SKINARMA experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure that all tags and protective films are intact to qualify for a full refund.
Are your phone cases compatible with MagSafe?
Most of our latest collections are designed with built-in magnets for full MagSafe compatibility. Please check the 'Specifications' section on the individual product page to confirm.
Do you offer a warranty on your products?
Yes, SKINARMA provides a 6-month limited warranty against manufacturing defects. This does not cover standard wear and tear or accidental damage caused by the user.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.